Date Updated: 11/3/2024 | Technology Platform
There are some Hardware and Software requirements that You need to have in place in order for Us to meet Our Service obligations as outlined in our Terms. Those requirements will be listed below in our Technology Platform.
If You do not have all of these Minimum Standards in place before Your Agreement start date, we will work with you on a plan to bring your Network up to our Minimum Standards. We understand that this may take some time depending on timing and budgets so we will do our best to support any items that do not currently meet Our Minimum Standards.
We will update this list from time to time as certain technologies age and other technologies are released and tested by us. Ensuring technology meets minimum and preferably recommended standards helps us mitigate issues, incompatibilities that occur with age, and reduce downtime that your business will experience due to tech problems. Failing to adhere to these guidelines will cause significant trouble for your business if an outage occurs. We would like to avoid that!
Windows Requirements:
| Component | Minimum | Recommended (or better) |
| CPU | 11th Gen Intel Core i3 AMD Ryzen 3 5300 | 12th Gen Intel Core i5 AMD Ryzen 5 7700 |
| Memory | 16 GB DDR4 | 32GB DDR5 |
| Storage | 256GB SSD (any) | 500GB NVMe SSD |
| Age of Endpoint | < 5 years | < 3 years |
| Operating System | Windows 10 22H2 (Until 10/25) | Windows 11 (24H2) |
Mac Requirements:
| Component | Minimum | Recommended (or better) |
| CPU | Apple M1 | Apple M4 |
| Memory | 16 GB | 24 GB |
| Storage | 256 GB | 500 GB |
| Age of Endpoint | < 5 years | < 3 years |
| Operating System | MacOS 13.x Ventura (until 10/25) | MacOS 15.x Sequoia |
We try to understand that businesses attempt to save money on technology where possible. We encourage right-sizing your tech, so you buy exactly what you need and no unnecessary fluff. However, it is very important to remember that every device has a useful life, and once you exceed that time, the risk of issues creeping up (or something as significant as data loss) increase significantly. Our goal is to maintain smooth operations, not deal with endless fires to put out. Contact us today to see how we can help reduce points of failure with the hardware powering your organization! Quotes are completely free. We are excited to assist you in identifying and eliminating the weak points of your organization.